Smart milestones provides recommendations for keeping your orders and platform up-to-date from the Global Inbox and in the Order Details > Messages tab.
The solution leverages natural language processing (NLP) to perform semantic analysis on the messages sent and received through the platform. Our platform understands when an order requires a milestone update or further action, and provides suggestions to update your order accordingly.
There are several types of smart milestone suggestions that could appear in your Messages tab or global inbox.
Here are a few examples:
| Message | Smart Milestone suggestion |
| We can accept this PO and start production on May 5. |
|
| We started production last Friday and should conclude in the coming days. | Is this a production start confirmation? |
| The order will be ready to ship on May 23. |
Is this an on track to ship confirmation? |
| We had to push back the ship date because one of our machines is malfunctioning. |
Is this a ship date delay? |
| Part #DP9234 was picked up yesterday. Here is the tracking number: #FE839481373759 |
Is this a shipment confirmation? |
| The goods are held up at customs. |
Is this a delivery date delay? |
| The tracking number shows that it was delivered earlier today. |
Is this a delivery confirmation? |
| The goods are held up at customs. |
Is this a delivery date delay? |
| The tracking number shows that it was delivered earlier today. |
Is this a delivery confirmation? |
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