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Update the order status

  • Updated

Ensuring everyone on your team knows the status of an order is critical to improving visibility and decision making across the organization. Anvyl makes updating the order status simple for both suppliers and brands so that everyone can stay aligned. Perform the steps below to update an order status.

  1. Open Anvyl
    • Click VIEW ORDER from the email notification received
    • Log-in to Anvyl
      • 3 options to locate the order
        • From and from your dashboard, select a new or overdue request.
        • Or use the global search function at the top of the browser
        • Click on the Open orders base and click on the details page for the purchase order
  2. In the Activity feed (default view), click UPDATE STATUS
  3. Fill out the details with the correct dates
  4. Click Next
  5. Review the details and click Save
    Milestone Update Status Prompt
    Pre-Production: Accepting the order

    To accept the purchase order, select the Yes option. You will be asked to enter the planned production start date as well. 

    To reject the purchase order, select the No option, and provide a reason for the rejection.

    Optional: Add any attachments or provide additional notes if needed.
    Production: Confirming production has started

     If you’d like to confirm production has started, select the Yes option.

    If you’d like to provide a new estimated production start date, select the No option, and provide a reason.

    Optional: Add any attachments or provide additional notes if needed. 
    Pre-Shipment: Confirming order is on track to ship

    To confirm the order is on track to ship by the estimated ship date, select the Yes option.

    To provide a new estimated ship date, select the No option, and provide a reason.

    Optional: Add any attachments or provide additional notes if needed.
    Shipment: Confirming order has shipped

    To confirm the order has shipped, select the Yes option.

    To provide a new estimated ship date, select the No option, and provide a reason.

    Optional: Add any attachments or provide additional notes if needed. 
  6. Once you’ve entered all information relevant to that milestone, click Save and the order’s status will be updated to reflect the information you provided.