When milestones are accidentally confirmed, both brands and suppliers have the option to undo a milestone confirmation. Added PO collaborators do not have the ability to undo a milestone.
Perform the following steps to undo a milestone:
- Navigate to any of your Order base views
- Hover over the purchase order that needs to be updated
- Click the gear that showcases Update order status
- Enter the new dates
- Click Next
- Review and click Save
Another option is editing this on the purchase order details page:
On the top right of the milestones, click the option to Undo this milestone.
(Note: You will only be able to undo one milestone at a time.)
- You will be prompted with a confirmation screen. Click Confirm.
Once you undo a milestone, any files, notes, and tasks associated with the purchase order will not be affected. The activity feed within the purchase order will be updated and email notification.