When messages are sent to a supplier through the platform, the supplier will receive an email notification regarding the new message. Suppliers can perform the following actions without having to log into the platform.
- Read the message
- Reply to the message
- Attach a file
Both the written reply and any attached files will automatically be added to the correct purchase order within Anvyl for the brand to view and access. Below is an example of an email that you may receive through the platform.
Files that are added without logging in will automatically be categorized based on the following:
Email Type | File Categorization |
New messages or replies related to an Order or Task | MISC > Other |
Requests for milestone updates | Production > Production Update |
Note: When replying to an updated Task notification, your email replies and attached files are not added to Anvyl.