Supplier Portal

RFQs

• How do I update a quote?
• How do I view an inquiry and send a quote?

Orders

• How do order milestones work?
• How do I update a status of an order?
• Do I have to be logged into the platform to confirm purchase order milestones?
• How do I undo a milestone confirmation?
• Who gets notified when I confirm, change, or undo a milestone?

Shipments

• How do I add a shipment tracking number to an order?
• How do I notify my customer that the quantity shipped differs from the quantity ordered?
• How do I suggest a split shipment?

Tasks

• How do I add, edit, and assign a task for my team or brand?
• How do I view all of the tasks for my organization or assigned to me?

Files

• Do I have to be logged into the platform to add a file to a purchase order?
• How do I upload files related to my client's purchase order?
• How do I upload, attach, or add a file to an inquiry?

Messaging

• What are the suggestions that are showing up next to my messages?
• How do I send a message to someone who submits an RFQ?
• How do I send a message to someone who issues a PO?
• How do I control who sees the messages I send?

Invoices

• How do I get invoices paid faster?

Dashboard & Reporting

• How do I see my performance data that is shared with my customers?
• What analytics about me are provided to my customers?

FAQs

• How do I add a team member?
• How do I create an account?
• Do I need to pay for this service?